Careers

We have served the New York transportation industry for over 23 years. Come join a team of professionals that help moves New York. It is a fast paced and exciting industry. Are you ready to be part of the movement?

It is a pleasure to welcome you and to thank you for visiting HerefordInsurance.com. We are a great company in an exciting industry with a very bright future. Hereford Insurance Company offers a challenging working environment and excellent pay & benefits in line with the market in which we operate. We want to attract, retain, and motivate people that embrace the following standards:

1. Aim to satisfy customers every time
2. Challenge and improve all we do
3. Be passionate about the job
4. Act as a team


Submit Your Resume. Note: Unsolicited resumes will not be accepted from recruiters or search firms. Thank you.

If you are interested in working at Hereford Insurance Company, please feel free to apply for the open positions posted below.

Kindly e-mail qualifying resume with salary requirements to: humanresources@herefordinsurance.com. Attention: HR Generalist.

Hereford Insurance Company
36-01 43rd Avenue 2nd Floor
Long Island City, NY 11101


We are an equal opportunity employer and, as such consider all individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, or any other classification protected by law.

Our comprehensive benefits program includes Medical, Dental, 401K Plan, TransitChek, and more.

APPLY

Date 11/2024

Job Title: Bodily Injury Adjuster

Description: Responsible for the investigation, evaluation and negotiation of bodily injury claims. Must be able to manage multiple disciplines and have good analytical, documentation and negotiation skills. Must handle non-litigated bodily injury claims.

Essential Duties & Responsibilities

Initiate the relevant investigation required upon receipt of new losses. Obtain statements from all parties involved, either written or verbal. Document all activities on the claims notepad. Index all injured claimants. Maintain a diary on all files. Make liability determinations based on appropriate investigation. Obtain and review medical records to determine injury value. Maintain appropriate claim reserves. Adhere to HIC policy relating to reserve and settlement authority. Complete large loss reports in compliance with HIC policy. Negotiate settlements with claimants and/or attorneys. Contact other carriers to obtain injury information.

Qualifications

Understand liability, comparative negligence and how to apply it. Strong negotiation skills. Computer literacy.

Salary Range: $60k-$68k

 

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Date 11/2024

Job Title: Bodily Injury Adjuster, Litigation

Description: Responsible for the investigation, evaluation, and negotiation of bodily injury claims. Must be able to manage multiple disciplines and have good analytical, documentation and negotiation skills. Must handle litigated and non-litigated bodily injury claims.

Essential Duties & Responsibilities

Initiate the relevant investigation required upon receipt of new losses. Obtain statements from all parties involved, either written or verbal. Document all activities on the claims notepad. Index all injured claimants. Maintain a diary on all files. Make liability determinations based on appropriate investigation. Obtain and review medical records to determine injury value. Maintain appropriate claim reserves. Adhere to HIC policy relating to reserve and settlement authority. Complete large loss reports in compliance with HIC policy. Negotiate settlements with claimants and/or attorneys. Contact other carriers to obtain injury information. Manage litigation by directing defense counsel and monitoring costs.

Qualifications

Understand liability, comparative negligence and how to apply it. Strong negotiation skills. Proficient in handling litigated bodily injury claims. Computer literacy.

Salary Range: $60k-$73k

 

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Date 11/2024

Job Title: Subrogation Applicant Team Leader

Description: Serve as point person for the unit in promoting department methods and procedures.

Essential Duties & Responsibilities

   Responsible for unit compliance with department procedures.  Although Team Lead on Applicant side, position also handles an Applicant case load. Maintain an appropriate pending of claim files as assigned by the company and based on department volume and other responsibilities. Maintain current diary system to track pending. Negotiate and settles files with adverse carriers. Submit files to arbitration monthly. Respond to contentions on Applicant matters. Review tracking logs and help maintain recovery performance. Perform other duties (self and oversight) as assigned.

Qualifications

  Education and/or experience resulting in the knowledge and ability to perform the essential duties and supervisory responsibility. Help Supervisor monitor diaries, including evaluating adjusters’ current condition and suggesting remedial directives for improving performances, monitor payment allocations. Will implement directives with adjusters where needed. Will help generate Applicant pre-arb large loss reports. Review or spot check Arbitration contentions for effective arguments and supporting documentation as well as sufficiency of responses to counterclaims pursuant to company protocols. Help promote department processes and procedures. Represent company at in Arbitration hearings or act as an Arbitrator as required by the company

Salary Range: $56k-$60k

 

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Date 11/2024

Job Title: Attorney 1st Party

Description: Inhouse defense counsel is seeking a No-Fault Attorney responsible for case assignments from inception to resolution, to appear in courts in all venues in the Metropolitan area, conduct EUOs and arbitration. The position also includes motion work, preparing master arbitration documents with the AAA.

Experience/Other Details: New York Admission is a MUST Juris Doctor Degree. The candidate will also have prior experience in the no fault field including trials, motions, depositions, conferences, arbitrations, all legal documents.

Salary Range: $80K-$105K

 

Date 11/2024

APPLY

Job Title: Senior Trial Attorney

Description: Responsible for their case assignment from inception to resolution, i.e. service of answer, discovery demands, motions, orders, court appearances, depositions, trial, etc. Maintains diary so as to meet all deadlines on motions, orders, court appearances, appeals, etc. Meets all deadlines with respect to initiating or responding to legal documents, i.e. motions, opposition papers, orders (serving same with notice of settlement or entry), etc. At all times conducts him or herself in a professional and courteous manner. Adheres to the NYS Code of Ethics in the conducting of his or her duties as attorney for their clients.

Essential Duties and Responsibilities: Provides legal advice to HIC with respect to liability, current law, etc. to encourage the speedy resolution of lawsuits. Appear in the courts in all venues in the metropolitan area or at a deposition on cases that are assigned to other attorneys in the office who may not be available to appear on their own case. Provide timely reports to the managing attorney with respect to court and deposition appearances.
Provide timely reports to the claims supervisor or examiner assigned to the case. Alerts the managing attorney of any problems arising in connection with his or her file, i.e. defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc. Research the law to remain current on issues of liability and regulatory issues, insurance coverage, etc. Respond to emails and telephone messages in a timely manner. Provide all court appearance dates to the legal staff member assigned to such task. Timely documents all activity on the file in the activity log of the file.

Juris Doctor degree, experience in trials, motions, conferences, depositions, arbitrations, all legal documents and settlement negotiations.

Salary Range: $100K-$130K

 

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Date 11/2024

Job Title: Paralegal

Description: Paralegal with experience in personal injury litigation needed to prepare discovery demands and responses, motions, orders, e filing and other litigation tasks in auto liability lawsuits for the staff defense counsel office.

Essential Duties & Responsibilities: Create legal files after referral of litigation from the HIC claims departments. Enters the data into the legal computer systems. Dairy the date legal document is due and assign the staff attorney according to prearranged assignment directives. Follows up to make sure the attorney timely responds ie prepares the answer, motion, opposition papers etc. Prepares and serves legal documents in accordance with the assigned attorney's instructions. Obtain extensions of time to answer the summons and complaints. Types and serves letters, orders, subpoenas, discovery responses, etc. Assist in prepping a case for trial, arbitration, hearing. Prepare exhibits. Make copies of legal documents and mails for claims departments. Edit legal forms and documents.

Salary Range: $50k-$65k

 

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Date 11/2024

Job Title: No-Fault Paralegal

Description: Investigate and research complex legal matters to prepare and serve legal documents in accordance with the assigned attorney’s instructions.

Essential Duties & Responsibilities: Enter data into the legal computer system. Type and serve letters, motions, orders, subpoenas, discovery responses, etc. Prepare exhibits, make copies of legal documents and mail for claims department. Assist in prepping a case for trial, arbitration, hearings. Analyze work papers, reports and special projects. Edit legal forms and documents. Prepare and serve legal documents. Prepare and respond to discovery demands. Coordinate and communicate with various court clerks and personnel. Review the file to make sure discovery is complete after the Note of Issue is served. Draft and prepare motions, cross-motions and responses.

Salary Range: $50k-$55k


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Date 11/2024

Job Title: Liability Underwriter

Description: Experienced public auto Underwriter to join our team. You will be responsible for evaluation and underwriting insurance policies specifically tailored for public vehicles such as buses, taxis, limousines, and other commercial vehicles used for passenger transportation. Your primary focus will be assessing risk, determining appropriate coverage, and ensuring compliance with regulatory standards while maintaining profitability for the company. Strong knowledge of Automobile lines of business required. Superior skills in customer service, relationship building, and multitasker. Excellent oral and written communication skills. Strong knowledge of underwriting philosophy, techniques, and guidelines. Computer literacy, including functional knowledge of Microsoft Office, specifically Microsoft Excel. We are willing to train.

Essential Duties & Responsibilities: Ensuring approvals and declinations are in line with the most recent underwriting standards. Assess risk, rating, pricing, coverage analysis, policy review, driver reviews, account evaluation, and recommendations. Correspond with brokers, provide general support to team, maintain profit, growth, and retention of books. Maintain and develop relationships with brokers. Gaining and maintaining current underwriting standards knowledge.
Experience: 3+ years of underwriting or market facing experience OR 6+ years of claims or underwriting support experience. * IIES- DMV reporting a plus.

Salary Range: $45k-$60k

 

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Date 11/2024

Job Title: Workers Compensation Underwriting Supervisor

Description: Review of new business, renewals, and endorsements for Workers Compensation policies. Rate and quote policies. Assists Underwriting Assistant Manager as needed to manage the book of business, special projects, and/or reporting. Quality control of all new and renewal policies as well as endorsements. Audit policies for accuracy and completeness of information or the application. Maintain underwriting files. Facilitate department manager and assistant manager in completing various projects as needed.

Qualifications: Insurance carrier experience is a plus, but not a must. Must be a critical thinker and have the ability to organize. Pays attention to detail and has good time management.

Salary: $70k-$77k

 

Date 11/2024

Job Title: No Fault Processor

Description: Support claims professionals in the performance of their job responsibilities.

RESPONSIBILITIES:

 Send appropriate initial and follow up forms in compliance with applicable regulations including Wage claims, nf-2,3,4,5,6, 8 and 11. Document incoming nf-2 and assist in the identification of coverage issues. Preparation of denials and delays. Prepare FTC denials, IME denials and blanket denials. Prepare peer denials. Timely set up new claims and assist in the completion of investigations including coverage notes. Make appropriate inquiry to obtain additional information required to effectuate job responsibilities. Timely complete and maintain mailing logs. Maintain records and provide information to generate production reports. Following and maintaining identified claim diaries. Assist in various projects including file closings and data entry. Assist in the process of six-month EOB’s.
Assist in check request and preparation process. Fee Schedule NF billing.

Salary: $36k - $42k
 

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Date 11/2024

Job Title: NF Litigation Processor

Description: Responsible for the assignment/proper tasking of arbitration awards, and litigation invoices from vendors and business partners for payments. Documentation of files and review and processing of emails from AAA and examiners.

Essential Duties & Responsibilities

Set timely tasks, obtain and organize defense documents, document the file, complete fee schedule reviews and referrals, follow up and obtain documents from internal and external partners uploading documents for submission to AAA process and request addendums where needed. This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor. Follow up and diary to obtain documents associated with the defense including fee schedule reviews, proofs of mailing and medicals as well as citations to medical literature... complete certain fee schedule reviews, upload documents to the AAA.

Qualifications

Proficient in windows-based applications, proficient in medata repricing reviews,
Evolving knowledge in No Fault Regulation 68 and imaged file organization

Salary Range: $30k-$40k

 

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Date 11/2024

Job Title: No Fault Litigation Adjuster

Description: Core Duties

On an assigned high exposure inventory of incoming suits and/or arbitration cases timely review and evaluate assigned cases within the regulatory, and or statutory timeframes review for defensibility, and or settlement. Assist in defense strategies and settlement negotiations

Salary Range: $50k-$69k

 

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Date 11/2024

Job Title: No Fault Team Lead (Arbitration)

Description: Assist the Supervisor/Arbitration in the day-to-day management and supervision of the arbitration team of adjusters and processors. Responsible for a partial inventory of high exposure Loss Wage cases and NJ arbitrations.

Essential Duties & Responsibilities

Participate in strategic planning to create new initiatives and/or or advance existing initiatives and departmental objectives. Execution on departmental initiatives including Evaluating and recommending appropriate changes to processes and workflows to achieve maximum compliance and productivity. Proper and creative use of the available tools and resources necessary to achieve the departments and the Company’s goals. Where appropriate proper identification of the need for additional resources. Implementation of workflows and supporting structure that are efficient and effective to ensure the continuing success of initiatives and objectives. Co-ordinate and assist in the on-boarding of new (adjuster) hires. Oversee training/on-boarding of trainee adjusters. Identification of training needs and execution on training initiatives. Accurate assessment of performance of direct reports. Timely and proper identification of performance issues and reporting of same to Supervisor. Assist in the execution of performance improvement processes including coaching, feedback documentation, and disciplinary actions. Identifying and documenting contributions (performance/productivity/work ethics) of team members that exceeds expectations and/or goals. Assist Supervisor in completing mid-year and annual performance reviews including participation in rating and ranking process. Provide monthly or ad hoc reports and participate in weekly and/or monthly one-on-one with Supervisor. Conduct monthly audit of cases submitted and/or settlements to identify compliance with settlement parameters and submission format, minimum two cases per month per adjuster.

Qualifications

Minimum of five years’ experience as a senior adjuster handling high exposure cases or minimum 5 years’ experience in a relevant capacity. Knowledge of the administrative working of the arbitration forum and the arbitration Rules as per Regulation 68. Knowledge of legal terminology, and the handling of litigation/in-coming suits. Proficiency in the use of Excel including creating worksheets, the use of formulas, and pivot tables.

Salary Range: $75k-$80k

 

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Date 11/2024

Job Title: No Fault Litigation Team Lead

  1. : Assist the Supervisor/Litigation (in-coming suit) in the day-to-day management and supervision of the Litigation team of adjusters and processors. Responsible for a partial inventory of high exposure including cases filed in Supreme Court and/or cases filed out-of-New York State.

Essential Duties & Responsibilities

Participate in strategic planning to create new initiatives and/or or advance existing initiatives and departmental objectives. Execution on departmental initiatives including Evaluating and recommending appropriate changes to processes and workflows to achieve maximum compliance and productivity. Proper and creative use of the available tools and resources necessary to achieve the departments and the Company’s goals. Where appropriate proper identification of the need for additional resources. Implementation of workflows and supporting structure that are efficient and effective to ensure the continuing success of initiatives and objectives. Co-ordinate and assist in the on-boarding of new (adjuster) hires. Oversee training/on-boarding of trainee adjusters. Identification of training needs and execution on training initiatives. Accurate assessment of performance of direct reports. Timely and proper identification of performance issues and reporting of same to Supervisor. Assist in the execution of performance improvement processes including coaching, feedback documentation, and disciplinary actions. Identifying and documenting contributions (performance/productivity/work ethics) of team members that exceeds expectations and/or goals. Assist Supervisor in completing mid-year and annual performance reviews including participation in rating and ranking process. Assist supervisor in inventory management and control projects and initiatives including coordination the review of adjusters’ pending. Conduct monthly audit of cases referred and/or settlements to identify compliance with settlement parameters and submission format, minimum 2 cases per month per adjuster.

Other Duties

Specific Duties falling within the above general responsibilities:

Administrative: Assist in Completing Performance Reviews. Performance Management.

Clerical: Payment Approval within specified authority Limit. Providing Copies of Cancelled Checks.

Technical: Assist Supervisor in Reviewing and Identifying cases for possible appeal.

 

Qualifications

A thorough knowledge and understanding of Regulation 68 and the Claims handling process. Minimum of five years’ experience as a senior adjuster handling high exposure cases, or minimum 5 years’ experience in a relevant capacity. Knowledge of a summons & complaint handing process including statutory timeframes. Proven ability to apply existing case law in the strategic handling of claims in litigation. Knowledge of legal terminology. Proficiency in the use of Excel including creating worksheets, the use of formulas, and pivot tables.

 

Salary Range: $75k-$80k

 

 

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Date 11/2024

Job Title: Office Services Representative

Description Perform a wide variety of clerical and administrative duties for multiple departments while providing a high level of customer service and support.

Essential Duties & Responsibilities

Maintain accurate account of all open, closed and canceled files in the file room, basement and offsite. Prepare incoming mail for scanning and prepare outgoing mail for shipping using postage meter. Process file copy request ensuring documents are accurately copied and files returned to original state. Process requests made at the file center for files in a timely and professional manner; ensure all files are logged in and out of the file center in a timely manner. Distribute incoming mails and prepare outgoing mail for shipping using postage meter. Provide administrative services to fellow employees by prepping checks and denials for mailing, copying documents, getting office supplies and kitchen supplies. Perform general maintenance of office equipment.

Salary Range: Up to $17.60