Careers

We have served the New York transportation industry for over 23 years. Come join a team of professionals that help moves New York. It is a fast paced and exciting industry. Are you ready to be part of the movement?

It is a pleasure to welcome you and to thank you for visiting HerefordInsurance.com. We are a great company in an exciting industry with a very bright future. Hereford Insurance Company offers a challenging working environment and excellent pay & benefits in line with the market in which we operate. We want to attract, retain, and motivate people that embrace the following standards:

1. Aim to satisfy customers every time
2. Challenge and improve all we do
3. Be passionate about the job
4. Act as a team


Submit Your Resume. Note: Unsolicited resumes will not be accepted from recruiters or search firms. Thank you.

If you are interested in working at Hereford Insurance Company, please feel free to apply for the open positions posted below.

Kindly e-mail qualifying resume with salary requirements to: humanresources@herefordinsurance.com or fax to HR Generalist at (718) 361-8078.

Attention: HR Generalist

Hereford Insurance Company
36-01 43rd Avenue 2nd Floor
Long Island City, NY 11101


We are an equal opportunity employer and, as such consider all individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, or any other classification protected by law.

Our comprehensive benefits program includes Medical, Dental, 401K Plan, TransitChek, and more.

APPLY

Date 06/2024

Job Title: IT Help Desk Support

Essential Duties & Responsibilities

Knowledge of computer software, operating systems, hardware, and networking. Good problem-solving and critical thinking skills. Delivering IT and related assistance upon request, or as you deem suitable. Configuring new desktops, printers, and similar devices. Performing routine inspections and upkeep of existing installations. Updating computer operating systems and other important software, as needed. Excellent verbal and written communication skills.

Qualifications

  1. in Computer Science or Networking. Certifications: CompTIA A+, CompTIA Network+, CompTIA Security+.

Salary Range: $40k-$50k

 

APPLY

Date 06/2024

Job Title: Bodily Injury Supervisor, Litigation

Description: Oversee a unit of bodily injury adjusters and specialists who handle claims; primarily in litigation. Review new losses assigned and provide handling instructions. Provide settlement and reserve authority. Provide handling instruction to the adjusters handling litigated and non-litigated claims. Review and approve large loss reports.

 

Essential Duties & Responsibilities

Review First Reports and provide instructions to the adjusters. Monitor the adjuster’s productivity. Maintain a supervisor’s diary on complex files and files that require follow-up. Provide reserve and settlement authority. Refer higher limit files to management for authority. Provide technical support to the team. Monitor workloads; adjust same as needed. Complete weekly production reports. Conduct file and performance reviews. Review and approve indemnity and expense payments.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Prior experience handling New York bodily injury claims; high exposure, litigation. Prior supervisory experience preferred.

Supervisory Responsibilities

Provide technical direction and instruction to your team of adjusters and specialists. Complete performance evaluations, track and measure team and employee success.

Salary Range: $82k-$107k

 

APPLY

Date 06/2024

Job Title: Bodily Injury Adjuster, Litigation

Description: Responsible for the investigation, evaluation, and negotiation of bodily injury claims. Must be able to manage multiple disciplines and have good analytical, documentation and negotiation skills. Must handle litigated and non-litigated bodily injury claims.

Essential Duties & Responsibilities

Initiate the relevant investigation required upon receipt of new losses. Obtain statements from all parties involved, either written or verbal. Document all activities on the claims notepad. Index all injured claimants. Maintain a diary on all files. Make liability determinations based on appropriate investigation. Obtain and review medical records to determine injury value. Maintain appropriate claim reserves. Adhere to HIC policy relating to reserve and settlement authority. Complete large loss reports in compliance with HIC policy. Negotiate settlements with claimants and/or attorneys. Contact other carriers to obtain injury information. Manage litigation by directing defense counsel and monitoring costs.

Qualifications

Understand liability, comparative negligence and how to apply it. Strong negotiation skills. Proficient in handling litigated bodily injury claims. Computer literacy.

Salary Range: $60k-$73k

 

APPLY

Date 06/2024

Job Title: Bodily Injury Supervisor

Description: Oversee a unit of bodily injury adjusters. Review new losses assigned and provide handling instructions. Provide settlement and reserve authority. Provide handling instruction to the adjusters handling litigated and non-litigated claims. Review and approve large loss reports.

Essential Duties & Responsibilities

Review First Reports and provide instructions to the adjusters. Monitor the adjuster’s productivity. Maintain a supervisor’s diary on complex files and files that require follow-up. Provide reserve and settlement authority. Refer higher limit files to management for authority. Provide technical support to the team. Monitor workloads; adjust same as needed. Complete weekly production reports. Conduct file and performance reviews. Review and approve indemnity and expense payments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Prior experience handling New York bodily injury claims. Prior supervisory experience preferred.

Supervisory Responsibilities

Provide technical direction and instruction to your team of adjusters. Complete performance evaluations, track and measure team and employee success.

Salary Range: $76k-$90k

 

APPLY

 

APPLY

Date 06/2024

Job Title: Subrogation Applicant Adjuster

Description: Analyze and evaluate liability, policy reports, insured’s statements and claim files to determine potential Loss Transfer cases for Workers’ Compensation No-Fault lines. Handle APIP matters, if assigned.

Essential Duties & Responsibilities

Review and determine which claim files are eligible for Loss Transfer submission. Maintain a diary system for tracking pending files for recovery. Negotiate and settle files with adverse carriers, third party administrators and attorneys. Represent cases for HIC at arbitration forums. Become certified as an arbitrator at arbitration forums. Submit 10-15 files monthly to arbitration. Settle files on a monthly basis averaging $100,000-$120,000. Monitor pending case files for additional payments to be recovered. Conduct an inventory for closures at the end of each quarter. Review monthly payment to ensure no referrals missed. Send demand letters to appropriate adverse carriers. Send insured contact letters pursuant to guidelines. Refer to counsel pursuant to guidelines.

Qualifications

Experience handling relevant subrogation claims preferred. Prior experience or education showing an interest in the field and the ability to learn through on the job training

Salary Range: $40k-$55k

 

APPLY

Date 06/2024

Job Title: NF Paralegal Trial Prep

Description: Experienced no fault paralegal to handle, communicate and create plans with claims on trials, negotiate and settle trials, prepare trial packets for trials going forward, determine compliance for cases on the trial calendar. Preparation of mandatory arbitration packets. A knowledge of no-fault defense law is a must. A background in no fault on the claims side in addition to a paralegal background is also a plus.

Essential Duties & Responsibilities

Communicate with Claims regarding final trial plans. Coordinate scheduling of all witnesses for trial (Peer Doctors/Coders/In House Witnesses) by communicating with vendors/In House Witnesses. Assure expert witness are prepared in a timely manner, Enter witness names on shared outlook calendar. Reminder to witnesses two days before trial. Prepare the physical files for trial. Assure all final trials have a plan in place. Follow same procedures with Trial De Novos as with Trials. Have arbitration packets for attorneys' appearances ready at least one to two days prior to appearance. Prepare Mandatory Arbitration Submissions for submission to court in a timely fashion. Track upcoming final motion dates in Kings and assure attorney has prepared xmsj or opp if its P's MSJ to avoid defaults as the volume is high.

Salary Range: $50k-$55k

 

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Date 06/2024

Job Title: Attorney 1st Party

Description: Inhouse defense counsel is seeking a No-Fault Attorney responsible for case assignments from inception to resolution, to appear in courts in all venues in the Metropolitan area, conduct EUOs and arbitration. The position also includes motion work, preparing master arbitration documents with the AAA.

Experience/Other Details: New York Admission is a MUST Juris Doctor Degree. The candidate will also have prior experience in the no fault field including trials, motions, depositions, conferences, arbitrations, all legal documents.

Salary Range: $80K-$105K

 


APPLY

Date 06/2024

Job Title: Liability Underwriting Assistant

Description: Experienced public auto Underwriter to join our team. You will be responsible for evaluation and underwriting insurance policies specifically tailored for public vehicles such as buses, taxis, limousines, and other commercial vehicles used for passenger transportation. Your primary focus will be assessing risk, determining appropriate coverage, and ensuring compliance with regulatory standards while maintaining profitability for the company. Strong knowledge of Automobile lines of business required. Superior skills in customer service, relationship building, and multitasker. Excellent oral and written communication skills. Strong knowledge of underwriting philosophy, techniques, and guidelines. Computer literacy, including functional knowledge of Microsoft Office, specifically Microsoft Excel.

Essential Duties & Responsibilities: Ensuring approvals and declinations are in line with the most recent underwriting standards. Assess risk, rating, pricing, coverage analysis, policy review, driver reviews, account evaluation, and recommendations. Correspond with brokers, provide general support to team, maintain profit, growth, and retention of books. Maintain and develop relationships with brokers. Gaining and maintaining current underwriting standards knowledge.
Experience: 3+ years of underwriting or market facing experience OR 6+ years of claims or underwriting support experience. * IIES- DMV reporting a plus.

Salary Range: $45k-$60k

 

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Date 06/2024

Job Title: Workers Compensation Underwriting Supervisor

Description: Review of new business, renewals, and endorsements for Workers Compensation policies. Rate and quote policies. Assists Underwriting Assistant Manager as needed to manage the book of business, special projects, and/or reporting. Quality control of all new and renewal policies as well as endorsements. Audit policies for accuracy and completeness of information or the application. Maintain underwriting files. Facilitate department manager and assistant manager in completing various projects as needed.

Qualifications: Insurance carrier experience is a plus, but not a must. Must be a critical thinker and have the ability to organize. Pays attention to detail and has good time management.

Salary: $70k-$77k

 

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Date 06/2024

Job Title: Workers Compensation Medical Biller

Description: Primarily responsible for performing technical review of medical bills to ensure payment is in accordance with the NYS WC Fee Schedule. Also responsible for reviewing assigned medical bills to determine compliance with business rules, client specific requirements and multiple state rules, regulations and guidelines.

RESPONSIBILITIES:

Evaluates medical bills and corresponding EOR's for accuracy and compliance with state mandated fee schedule(s) and our business rules and guidelines. Responsible for analyzing all Acupuncture and Durable Medical Equipment billing for Workers Compensation medical claims to determine appropriateness of services billed. Fee schedule, issue payment and issue denial with appropriate CARC/RARC on Third Party Claims. Reviews, analyzes, adjusts and releases queued bills to ensure timely payments in Medata/Image Right. Ensures provider compliance with the Workers Compensation Health Care Services Rules, Fee Schedule and e-billing processes. Issue payment of bills within 30 days of receipt as needed. Process and mail denial forms for full or partial payment of bills within 45 days of receipt with proper CARC and RARC codes as needed. Responds to written or verbal inquiries and reconsiderations relating to our bill review analysis within 14 days of receipts. Responds to Health Provider (HP) complaints within the allotted time frame and maintain an orderly log of same. Provides a high level of customer service, demonstrates a dependable work ethic and collaborates with Bill Unit Supervisor to develop skills and knowledge. Assist Bill Unit Supervisor with any projects & additional tasks as needed.

Salary: $45k-$50k

 


Date 06/2024

APPLY

Job Title: Senior Trial Attorney

Description: Responsible for their case assignment from inception to resolution, i.e. service of answer, discovery demands, motions, orders, court appearances, depositions, trial, etc. Maintains diary so as to meet all deadlines on motions, orders, court appearances, appeals, etc. Meets all deadlines with respect to initiating or responding to legal documents, i.e. motions, opposition papers, orders (serving same with notice of settlement or entry), etc. At all times conducts him or herself in a professional and courteous manner. Adheres to the NYS Code of Ethics in the conducting of his or her duties as attorney for their clients.

Essential Duties and Responsibilities: Provides legal advice to HIC with respect to liability, current law, etc. to encourage the speedy resolution of lawsuits. Appear in the courts in all venues in the metropolitan area or at a deposition on cases that are assigned to other attorneys in the office who may not be available to appear on their own case. Provide timely reports to the managing attorney with respect to court and deposition appearances.
Provide timely reports to the claims supervisor or examiner assigned to the case. Alerts the managing attorney of any problems arising in connection with his or her file, i.e. defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc. Research the law to remain current on issues of liability and regulatory issues, insurance coverage, etc. Respond to emails and telephone messages in a timely manner. Provide all court appearance dates to the legal staff member assigned to such task. Timely documents all activity on the file in the activity log of the file.

Juris Doctor degree, experience in trials, motions, conferences, depositions, arbitrations, all legal documents and settlement negotiations.

Salary Range: $100K-$130K