We will be closed on Monday, September 1st for Labor Day. Our normal business hours will resume on Tuesday, September 2nd. Have a safe and happy holiday weekend!
We have served the New York transportation industry for over 23 years. Come join a team of professionals that help moves New York. It is a fast paced and exciting industry. Are you ready to be part of the movement?
It is a pleasure to welcome you and to thank you for visiting HerefordInsurance.com. We are a great company in an exciting industry with a very bright future. Hereford Insurance Company offers a challenging working environment and excellent pay & benefits in line with the market in which we operate. We want to attract, retain, and motivate people that embrace the following standards:
1. Aim to satisfy customers every time
2. Challenge and improve all we do
3. Be passionate about the job
4. Act as a team
Submit Your Resume. Note: Unsolicited resumes will not be accepted from recruiters or search firms, and for entry level positions, submissions from recruiters will also not be accepted. Thank you.
If you are interested in working at Hereford Insurance Company, please feel free to apply for the open positions posted below.
Kindly e-mail qualifying resume with salary requirements to: humanresources@herefordinsurance.com. Attention: HR Generalist.
Hereford Insurance Company
36-01 43rd Avenue 2nd Floor
Long Island City, NY 11101
We are an equal opportunity employer and, as such consider all individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, or any other classification protected by law.
Our comprehensive benefits program includes Medical, Dental, 401K Plan, TransitChek, and more.
APPLY
Date 08/2025
Title: Bodily Injury Supervisor, Litigation
Description: Oversee a unit of bodily injury adjusters and specialists who handle claims; primarily in litigation. Review new losses assigned and provide handling instructions. Provide settlement and reserve authority. Provide handling instruction to the adjusters handling litigated and non-litigated claims. Review and approve large loss reports.
Essential Duties & Responsibilities: Review First Reports and provide instructions to the adjusters. Monitor the adjuster’s productivity. Maintain a supervisor’s diary on complex files and files that require follow-up. Provide reserve and settlement authority. Refer higher limit files to management for authority. Provide technical support to the team. Monitor workloads; adjust same as needed. Complete weekly production reports. Conduct file and performance reviews. Review and approve indemnity and expense payments.
Other Duties/Qualifications: Provide technical direction and instruction to your team of adjusters and specialists. Complete performance evaluations, track and measure team and employee success. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary Range: $82.5k-$107k
APPLY
Date 08/2025
Title: Bodily Injury Adjuster
Description: Responsible for the investigation, evaluation and negotiation of bodily injury claims. Must be able to manage multiple disciplines and have good analytical, documentation and negotiation skills. Must handle non-litigated bodily injury claims.
Essential Duties & Responsibilities: Initiate the relevant investigation required upon receipt of new losses. Obtain statements from all parties involved, either written or verbal. Document all activities on the claims notepad. Index all injured claimants. Maintain a diary on all files. Make liability determinations based on appropriate investigation. Obtain and review medical records to determine injury value. Maintain appropriate claim reserves. Adhere to HIC policy relating to reserve and settlement authority. Complete large loss reports in compliance with HIC policy. Negotiate settlements with claimants and/or attorneys. Contact other carriers to obtain injury information.
Other Duties/Qualifications: Understand liability, comparative negligence and how to apply it. Strong negotiation skills. Computer literacy.
Salary Range: $60k-$68k
APPLY
Date 08/2025
Title: Property Damage Adjuster
Description: Responsible for the investigation, evaluation, negotiation and disposal of all assigned, insured and claimant, auto property damage claims, including suits, pursuant to Regulation 64.
Essential Duties & Responsibilities: Initiate the relevant investigation required upon receipt of new losses. Obtain statements from all parties involved, either written or verbal. Make coverage and liability determinations based on appropriate investigation. Ensure proper evaluation, valuation of damages, and reserving of assigned claims. Review estimates, complete total loss valuations. Handle property damage related subrogation matters. Negotiate with insureds and claimants, or their legal representatives. Communicate with all clients to achieve optimal customer satisfaction while in compliance with Regulation 64. Document all activities on the claims notepad. Maintain a diary on all files.
Other Duties/Qualifications: Proficient in Regulation 64 and the Vehicle and Traffic Laws (VTL). Understand liability, comparative negligence and how to apply it. Strong negotiation skills. Proficient in handling auto property damage claims. One-year experience investigating and negotiating comparative negligence auto property damage claims. Computer literacy.
Salary Range: $50k-$58k
APPLY
Date 08/2025
Job Title: Attorney 1st Party
Description: Inhouse defense counsel is seeking a No-Fault Attorney responsible for case assignments from inception to resolution, to appear in courts in all venues in the Metropolitan area, conduct EUOs and arbitration. The position also includes motion work, preparing master arbitration documents with the AAA.
Experience/Other Details: New York Admission is a MUST Juris Doctor Degree. The candidate will also have prior experience in the no fault field including trials, motions, depositions, conferences, arbitrations, all legal documents.
Salary Range: $80K-$117K
APPLY
Date 08/2025
Job Title: No-Fault Paralegal
Description: Investigate and research complex legal matters to prepare and serve legal documents in accordance with the assigned attorney’s instructions.
Essential Duties & Responsibilities: Enter data into the legal computer system. Type and serve letters, motions, orders, subpoenas, discovery responses, etc. Prepare exhibits, make copies of legal documents and mail for the claims department. Assist in preparing a case for trial, arbitration, and hearings. Analyze work papers, reports and special projects. Edit legal forms and documents. Prepare and serve legal documents. Prepare and respond to discovery demands. Coordinate and communicate with various court clerks and personnel. Review the file to make sure the discovery is complete after the Note of Issue is served. Draft and prepare motions, cross-motions and responses.
Salary Range: $50k-$65k
APPLY
Date 08/2025
Job Title: No-Fault Trial Prep Paralegal
Description: Experienced no fault paralegal to handle, communicate and create plans with claims on trials, negotiate and settle trials, prepare trial packets for trials going forward, determine compliance for cases on the trial calendar. Preparation of mandatory arbitration packets. A knowledge of n0 fault defense law is a must. A background in no fault on the claims side in addition to a paralegal background is also a plus.
Essential Duties & Responsibilities: Communicate with Claims regarding final trial plans. Coordinate scheduling of all witnesses for trial (Peer Doctors/Coders/In House witnesses) by communicating with vendors/In House Witnesses. Assure Expert Witness prepared in a timely manner. Enter witness names on shared outlook calendar. Reminder to witnesses two days before trial. Prepare the physical files for trial. Assure all final trials have a plan in place. Follow same procedures with Trial De Novos as with Trials. Have arbitration packets for attorneys appearances ready at least one to two days prior to appearance. Prepare Mandatory Arbitration Submissions for submission to court in a timely fashion. Track upcoming final motion dates in Kings and assure attorney has prepared xmsj or opp if its P’s MSJ to avoid defaults as the volume is high.
Salary Range: $50k-$60k
APPLY
Date 08/2025
Title: No-Fault Legal File Clerk
Description: File documents/mail in the legal files. Open and sort legal mail.
Essential Duties & Responsibilities:
Obtain files for the staff of the legal department. Bring files with important "rush" mail including notice of trial etc, to attorneys. Bring Drafted Answers to managing attorney for review and signature, and to COO for corporate verification. Return files to shelves when use is completed. Enter data into the legal system. Scan legal mail to claims file imaging system. Close files as requested. Coordinate with Office Services with respect to file handling/closing/storage. Go to various courts in the Metropolitan area to file paper, make copies of papers in court files. Bring documents to claims examiners/supervisors. Filing of paperwork to NYSCEF. Acts as a backup to the Arbitration/EUO Clerk.
Salary Range: $30k-$30.5k
Date 08/2025
APPLY
Job Title: Senior Trial Attorney
Description: Responsible for their case assignment from inception to resolution, i.e. service of answer, discovery demands, motions, orders, court appearances, depositions, trial, etc. Maintains diary so as to meet all deadlines on motions, orders, court appearances, appeals, etc. Meets all deadlines with respect to initiating or responding to legal documents, i.e. motions, opposition papers, orders (serving same with notice of settlement or entry), etc. At all times conducts him or herself in a professional and courteous manner. Adheres to the NYS Code of Ethics in the conducting of his or her duties as attorney for their clients.
Essential Duties and Responsibilities: Provides legal advice to HIC with respect to liability, current law, etc. to encourage the speedy resolution of lawsuits. Appear in the courts in all venues in the metropolitan area or at a deposition on cases that are assigned to other attorneys in the office who may not be available to appear on their own case. Provide timely reports to the managing attorney with respect to court and deposition appearances. Provide timely reports to the claims supervisor or examiner assigned to the case. Alerts the managing attorney of any problems arising in connection with his or her file, i.e. defaults, preclusion orders, orders striking the answer, judgments, excess verdicts, etc. Research the law to remain current on issues of liability and regulatory issues, insurance coverage, etc. Respond to emails and telephone messages in a timely manner. Provide all court appearance dates to the legal staff member assigned to such task. Timely documents all activity on the file in the activity log of the file.
Juris Doctor degree, experience in trials, motions, conferences, depositions, arbitrations, all legal documents and settlement negotiations.
Salary Range: $100K-$130K
APPLY
Date 08/2025
Job Title: Calendar Clerk
Description: Perform all clerical tasks that surround the scheduling of court appearances and depositions.
Essential Duties & Responsibilities: Enter court appearances, i.e. motions, conferences, arbitrations, trials and depositions into the legal system and legal files as necessary. Maintain the court calendar, i.e. enter the data, adjournments and notes as to each appearance. Assign staff or outside counsel to cover the appearances. Fax all necessary documents to outside counsel for each appearance and/or deposition. Send notice letters to adversaries and clients as to court appearances and/or depositions. Communicate with clients, adversaries, various calendar watch, court reporting and interpreting services. Review all calendar related mail. Enter data in the legal system.
Salary Range: $50k-$65k
APPLY
Date 08/2025
Job Title: Paralegal
Description: Paralegal experience in personal injury litigation needed to prepare discovery demands and responses, motions, orders, e-filing and other litigation tasks in auto liability lawsuits for the staff defense counsel office.
Essential Duties & Responsibilities: Create legal files after referral of litigation from the HIC claims departments. Enters the data into the legal computer systems. Dairy the date legal document is due and assign the staff attorney according to prearranged assignment directives. Follows up to make sure the attorney timely responds, i.e. prepares the answer, motion, opposition papers etc. Prepares and serves legal documents in accordance with the assigned attorney's instructions. Obtain extensions of time to answer the summons and complaints. Types and serves letters, orders, subpoenas, discovery responses, etc. Assist in prepping a case for trial, arbitration, hearing. Prepare exhibits. Make copies of legal documents and mails for claims departments. Edit legal forms and documents.
Salary Range: $50k-$65k
APPLY
Date 08/2025
Job Title: Workers Compensation Underwriting Supervisor
Description: Review of new business, renewals, and endorsements for Workers Compensation policies. Rate and quote policies. Assists Underwriting Assistant Manager as needed to manage the book of business, special projects, and/or reporting. Quality control of all new and renewal policies as well as endorsements. Audit policies for accuracy and completeness of information or application. Maintain underwriting files. Facilitate department manager and assistant manager in completing various projects as needed.
Qualifications: Insurance carrier experience is a plus, but not a must. Must be a critical thinker and have the ability to organize. Pay attention to detail and has good time management.
Salary: $70k-$77k
APPLY
Date 08/2025
Job Title: Liability Underwriter
Description: Experienced public auto Underwriter to join our team. You will be responsible for evaluation and underwriting insurance policies specifically tailored for public vehicles such as buses, taxis, limousines, and other commercial vehicles used for passenger transportation. Your primary focus will be assessing risk, determining appropriate coverage, and ensuring compliance with regulatory standards while maintaining profitability for the company. Strong knowledge of Automobile lines of business is required. Superior skills in customer service, relationship building, and multitasker. Excellent oral and written communication skills. Strong knowledge of underwriting philosophy, techniques, and guidelines. Computer literacy, including functional knowledge of Microsoft Office, specifically Microsoft Excel. We are willing to train.
Essential Duties & Responsibilities: Ensuring approvals and declinations are in line with the most recent underwriting standards. Assess risk, rating, pricing, coverage analysis, policy review, driver reviews, account evaluation, and recommendations. Correspond with brokers, provide general support to team, maintain profit, growth, and retention of books. Maintain and develop relationships with brokers. Gaining and maintaining current underwriting standards knowledge.
Experience: 3+ years of underwriting or market facing experience OR 6+ years of claims or underwriting support experience. * IIES- DMV reporting a plus.
Salary Range: $45k-$60k
APPLY
Date 08/2025
Title: Workers Compensation Claims Manager
Description: Oversee the adjusters, intake unit, medical billing unit, clerks and statistical reporting staff (HCRA, CMS Reporting, SROI/FROI). Ensure and manage complete and timely filings. Coordinate with various company supervisors for coverage on matters as necessary.
Essential Duties & Responsibilities: Oversee the filing of forms with the WC Board. Ensure timely payments of claimants’ awards ordered by the WC Board as well as indemnity payments. Ensure the timely processing of bill payments to vendors. Negotiate bill reductions as needed. Run ISO searches. Strategize claim resolution. Manage defense cost. Ensure the proper and timely filing of Medicare Secondary Payer information. Train personnel. Attend WC Board and Medical Arbitration hearings where appropriate. Complete performance reviews for team leaders. Assist team leaders with annual evaluation and direction. Negotiate settlements as necessary. Manage vendor relations and review vendor agreements.
Other Duties/Qualifications: Work with house counsel on various claim issues. Participate in reinsurance audits. Minimum 5 years workers' compensation claims experience. Proven management track record, must have managed a team of at least 10 claims personnel. For hire industry experience is a plus not a must. Responsible for managing supervisors and adjusters workloads, intake unit, medical billing unit, clerks and statistical reporting staff (HCRA, Medicare, SROI/FROI)
Salary Range: $90k-$110k
APPLY
Date 08/2025
Title: Workers Compensation Claims Admin Legal Assistant
Description: Directly assist the workers' compensation claims manager/WC Attorney with administrative duties. Provide customer service including but not limited to maintaining a solid customer relationship, handling questions and concerns with speed, accuracy and professionalism.
Essential Duties & Responsibilities: Receive and place telephone calls to and from insured, 3rd party attorneys and the workers' compensation board. Maintain diary for follow-up on liens, signed consent, agreements and closing statements. Log incoming summons and complaints. Process PH-16.2 and complete Affidavit of Service etc. Complete ISO Searches for adjusters. Weekly Schedule Pay Report, New Claims Forms Report, CMS Reporting for claim updates, NIS Mail Outs, Burns Credit Entry, and Lien Allocations Entries for Accounting.
Qualifications: Prior knowledge of claims. Data entry. Microsoft Office Suite including but not limited to Excel and Word.
Salary Range: $50k-$55k
Date 08/2025
Title: No Fault Clerical Support
Description: Send appropriate initial and follow up forms in compliance with applicable regulations. Timely set-up new claims. Index and route mail including doc typing and setting task descriptions. Make appropriate inquiry to obtain additional information required to effectuate job responsibilities. Timely complete and maintain mailing logs. Support the timely delivery of mail and files to the claims professionals. Obtain and follow up for W9’s; keep, preserve and organize returned W9’s. Copy files. Fee Schedule NF billing including generation of EOB’s. Maintain records and provide information to generate production reports. Assist in check request and preparation process. Assist in preparation of denials and delays. Assist in preparing a file for IME or Peer Review for the vendor. Assist in identified initiatives or projects. Assist in effectuating the dosing of files. Telephone contacts with claimants and providers. Facilitate the generation of pay requests. Facilitate the referral for TOA investigations.
Qualifications: Basic but evolving knowledge of the applicable No-Fault claims and applicable regulations and litigation.
Salary Range: $33k-$38k
APPLY
Date 08/2025
Title: No Fault Claims Clerk
Description: Seeking No Fault Clerk to schedule Examinations under Oath of No-Fault claimants/ Providers.
Essential Duties & Responsibilities: The position requires the employee to review transmittal documents and to open a "new file" for referrals, review file materials in imaged files, transmit documents to assigned counsel , coordinate with SIU in the scheduling of the Examinations as well as assigned counsel, understand regulatory parameters in the proper selection of scheduling dates, communicate with counsel via phone and email, enter scheduling data into the system with high levels of data integrity, coordinate the use of and need for court reporters, EUO locations, and translators, documentation of files and communication with assigned adjustors and follow up for the return of signed transcripts. Applicant will keep proactive diaries and follow up as needed and required with stakeholders in the EUO process.
Qualifications: Prior legal secretary experience is helpful but not required, Knowledge of No-Fault regulations and terminology is helpful but not required. 2-3 years minimum secretarial office experience required. Training will be provided. The applicant should have demonstrated organizational written and communication skills, be a team player and work well with others. Further the applicant will be able to prioritize work and show and discuss demonstrable methods of maintaining active and proactive diaries. The position requires employee to be on site during working hours and will involve learning to back up other clerical duties necessary to the No Fault Department as needed. The applicant will be proficient in word processing, outlook calendar management and working with imaged documents in a Microsoft windows environment.
Salary: $38k-$40k
APPLY
Date 08/2025
Title: No Fault Medical Management Specialist
Description: A vital and highly analytical position responsible for the adjustment of complex No-Fault claims. Must be conversant in NYS Insurance Department, Regulations 68; familiar with the process of identifying potential fraud claims for referral to HIC’s Special Investigation Unit (SIU); familiar with the use of all No-Fault forms; familiar with HIC’s No-Fault process to monitor peer reviews, independent medical examinations (IME), and the denial of No-Fault claims; familiar with the process of arbitration, subrogation, and legal suits resulting from No-Fault Claims adjusting.
Essential Duties & Responsibilities: Initiate the relevant investigative techniques (EUO, SIU) as part of the claims process. make coverage determinations and request appropriate investigation to facilitate proper handling of files. Forward NF1, NF2 Forms upon receiving a new No-Fault claim. Make immediate contact with the applicant, or his representative to gather information necessary to the adjustment of the claim. Index all No-Fault applicants (ISO), record and monitor responses. Maintain a diary of all files assigned to the adjuster. Review all No-Fault communications received on assigned files. Review and monitor files for closing. Review all medical and expense bills submitted for duplication, and issue payment as appropriate. Follow HIC’s No-Fault Vendor procedures for the initiation of independent medical examinations. medically manage through the proper use of IME and peer reviews as well as proper requests for verification. Request six month EOB’s and review and document files with action plans and injury and medical status.
Other Duties/Qualifications This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor. Must be conversant in NYS Insurance Department, Regulations 68; ability to work in Windows software applications.
Salary Range: $50k-$60k
APPLY
Date 08/2025
Title: No Fault Medical Bill Specialist II
Description: Provide feedback to no fault medical billing specialists and assist in the review of their work product. Mentor and facilitate training and on boarding of new hires.
Essential Duties & Responsibilities: Fee Schedule NF billing including complex surgical and hospital billing. Review and evaluate medical supports in furtherance of properly scheduling billing. Make appropriate inquiry to obtain additional information required to effectuate job responsibilities. Execute NF10 including proper denial language. Timely complete and maintain mailing logs. Maintain records and provide information to generate production reports. Participate in managing general inbox, insuring the proper prioritization of work execution within the team. Facilitate and work directly with supervisor to ensure accountable process to insure timely payment and or processing of billing. Assist in onboarding new hires and share technical expertise with team members. Mentor and provide assistance to Medical Biller specialists within the team. Apply competent Regulatory knowledge to the above duties and responsibilities.
Other Duties/Qualifications: This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor. Minimum of two to three years direct No Fault billing and coding experience. Ability to read and understand medical billing and reports to facilitate proper coding and application of Workers Compensation Fee Schedule. Ability to fee schedule complex surgery billing. Basic understanding of Regulation 68 as it is relevant to Fee Scheduling. Proven productivity above the current minimum production standards. Active pursuit of or completion of CPC certifications.
Salary Range: $39k-$41k